Office Manager
Keeps the workflows, calendars, and logistics humming
The Office Manager (SARA Ops) runs internal operational workflows — scheduling, dispatch, vendor coordination, document routing. If there's a repeatable process, she owns it.
How far the AI goes
AI drafts; a named person approves.
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A Day in the Life
All day: routes incoming work to the right agent or human. Manages calendars, dispatches field teams, chases vendors, coordinates documents, nudges stalled workflows.
Responsibilities
- ·Workflow orchestration
- ·Scheduling and dispatch
- ·Vendor coordination
- ·Document routing
KPIs They Own
- ●Workflow on-time rate
- ●Process cycle time
Tools & Integrations
SARA OpsCalendarsProject tools
Who Hires This Role
- · Service businesses
- · Multi-location ops