Receptionist
Answers every call, books every appointment
The Receptionist (SARA Voice inbound) handles your main business line 24/7. Human-quality voice, qualifies callers, schedules appointments, routes urgent calls, captures leads. Every missed call stops being a lost opportunity.
A Day in the Life
Always on: answers calls within 5 seconds, qualifies intent, schedules appointments using calendar integration, captures leads into CRM, routes emergencies to on-call staff, takes messages for later.
Responsibilities
- ·24/7 inbound call answering
- ·Caller qualification and routing
- ·Appointment scheduling
- ·Lead capture and CRM entry
- ·Emergency escalation
- ·Message taking and delivery
KPIs They Own
- ●Answer rate (target: 100%)
- ●Answer latency
- ●Appointments booked
- ●Leads captured
Tools & Integrations
SARA VoiceCalendarCRMPhone systems
Who Hires This Role
- · Home services
- · Professional services
- · Any business with a phone number
The Anchor — 5 Seats Worldwide
Want everything, not just Receptionist?
Sovereign members get all 12 SARA modules + custom AI development + embedded team + direct founder access + inner-circle benefits across every Crucible Group division. $50,000+/month. Invitation-only.