Reports to:VP of Operations·Individual ContributorOperations dept

Receptionist

Answers every call, books every appointment

The Receptionist (SARA Voice inbound) handles your main business line 24/7. Human-quality voice, qualifies callers, schedules appointments, routes urgent calls, captures leads. Every missed call stops being a lost opportunity.

How far the AI goes

AI does it end to end with a human owner.

This seat todayAvailable now
$197/ mo starter
$497/ mo pro tier

Sold as SARA Voice, at the prices on its page.

Get SARA VoiceAsk SARA about this seat · 1-855-921-2217

SARA is our AI assistant. Calls are recorded.

A Day in the Life

Always on: answers calls within 5 seconds, qualifies intent, schedules appointments using calendar integration, captures leads into CRM, routes emergencies to on-call staff, takes messages for later.

Responsibilities
  • ·24/7 inbound call answering
  • ·Caller qualification and routing
  • ·Appointment scheduling
  • ·Lead capture and CRM entry
  • ·Emergency escalation
  • ·Message taking and delivery
KPIs They Own
  • ●Answer rate (target: 100%)
  • ●Answer latency
  • ●Appointments booked
  • ●Leads captured
Tools & Integrations
SARA VoiceCalendarCRMPhone systems
Who Hires This Role
  • · Home services
  • · Professional services
  • · Any business with a phone number