SMS Program Terms
Last updated: August 26, 2026
1. Program Description
Crucible Group AI ("CGAI") sends text messages to business clients and prospective clients who have opted in. Messages are account-related and transactional, including: secure checkout and payment links you request, service and setup notifications (for example, when your AI receptionist line goes live), new-lead alerts captured by your AI receptionist, and appointment confirmations and reminders.
2. How You Opt In
- During signup or checkout: when you purchase a CGAI service and provide your mobile number, you agree to receive account-related text messages about that service.
- Verbally, on a recorded call: when you speak with our AI assistant and request a text (for example, a payment link or a confirmation), the assistant confirms your number and your consent on the call before anything is sent.
Consent to receive text messages is not a condition of purchasing any CGAI product or service.
3. Message Frequency & Rates
Message frequency varies with your account activity — typically 1–8 messages per month. Message and data rates may apply according to your mobile carrier plan.
4. Opting Out & Help
- Reply STOP to any message to unsubscribe. You will receive one final confirmation of your opt-out and nothing further.
- Reply HELP for assistance, or email support@cruciblegroupai.com.
- Reply START to resubscribe at any time.
5. Privacy
Your mobile number and messaging consent are used only to deliver the messages described above. We do not sell or share your mobile information with third parties for their marketing. See our Privacy Policy and Terms of Service.
6. Supported Carriers
Messages are supported on major US carriers. Carriers are not liable for delayed or undelivered messages.