Reports to:Office Manager·Individual ContributorOperations dept

Facilities & Maintenance Coordinator

Work orders, preventive maintenance and vendor visits, on schedule

The Facilities & Maintenance Coordinator takes maintenance requests, opens work orders, schedules approved vendors, keeps the preventive-maintenance calendar and tracks inspections and certificates.

It works end to end within approved vendors and spend limits, with a named human owner who approves anything else. Emergencies — gas, flooding, fire — are told to call 911 and handed to a person immediately.

How far the AI goes

AI does it end to end with a human owner.

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A Day in the Life

Morning: logs three maintenance requests and dispatches the approved plumber. Midday: confirms the quarterly HVAC service. Afternoon: tracks the fire-extinguisher inspection due next month. Weekly: open work-order report.

Responsibilities
  • ·Take maintenance requests and open work orders
  • ·Schedule approved vendors
  • ·Maintain the preventive-maintenance calendar
  • ·Track inspections and certificates
  • ·Route emergencies to 911 and a person
KPIs They Own
  • ●Work orders closed within SLA
  • ●Preventive maintenance completed on schedule
  • ●Inspections current
Tools & Integrations
SARA OpsSARA VoiceCMMSVendor list
Who Hires This Role
  • · Multi-location businesses
  • · Property managers
  • · Restaurants and retail