Knowledge Manager
Keeps the company's know-how written down, current and easy to find
The Knowledge Manager keeps the internal knowledge base: SOPs, FAQs, how-tos and decision records, each with an owner and review date, and answers staff questions from it.
It works end to end with a named human owner, and content owners approve changes to their areas.
AI does it end to end with a human owner.
This seat is built and can be switched on for your business as a free evaluation. It is not for sale and has no price yet. Ask below; a person reviews every request and replies by email. Nothing is charged.
SARA is our AI assistant. Calls are recorded.
Morning: reviews questions staff asked that the knowledge base couldn't answer. Midday: drafts two SOPs from team interviews. Afternoon: sends review reminders for stale articles. Monthly: knowledge-base health report.
- ·Maintain the internal knowledge base
- ·Assign owners and review dates
- ·Capture know-how from experts
- ·Answer staff questions from approved content
- ·Retire outdated content
- ●Articles within review date
- ●Staff questions answered from the knowledge base
- ●Unanswered-question backlog
- · Growing teams
- · Franchise systems
- · Companies with high turnover