Reports to:VP of Operations·Individual ContributorOperations dept

Process Improvement Analyst

Maps how work really flows and proposes fixes with the evidence

The Process Improvement Analyst maps processes as they actually run, measures cycle times and rework, finds bottlenecks and proposes improvements with before-and-after measures.

It works end to end on analysis with a named human owner who decides which changes to make.

How far the AI goes

AI does it end to end with a human owner.

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A Day in the Life

Morning: interviews the team that handles order changes and maps each step. Midday: measures cycle time from system timestamps. Afternoon: drafts an improvement proposal. Monthly: tracks results of changes made.

Responsibilities
  • ·Map processes as they actually run
  • ·Measure cycle time, rework and handoffs
  • ·Identify bottlenecks and root causes
  • ·Propose improvements with measures
  • ·Track results after changes
KPIs They Own
  • ●Cycle-time reduction on improved processes
  • ●Improvement proposals adopted
  • ●Processes documented with an owner
Tools & Integrations
SARA OpsSARA IntelProcess-mapping toolsSystem logs
Who Hires This Role
  • · Growing operators
  • · Multi-location businesses
  • · Back-office-heavy companies