Reports to:Enterprise Risk Manager·Individual ContributorRisk dept

Fraud & Loss Prevention Analyst

Flags suspicious transactions and patterns for a person to investigate

The Fraud & Loss Prevention Analyst monitors payments, refunds, orders, vendor changes and inventory shrink for patterns that suggest fraud, builds a case file with the evidence, and routes it to a named investigator.

People decide whether fraud occurred and what to do about it. The analyst never accuses anyone, never blocks a customer on a consumer-report basis without the notices the FCRA and ECOA require, and never contacts police on its own.

How far the AI goes

AI drafts; a named person approves.

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A Day in the Life

Morning: reviews overnight alerts — a vendor bank-detail change and a burst of refunds at one location. Midday: builds a case file on the refunds with transaction history. Afternoon: tunes a rule that flagged too many legitimate orders. Weekly: loss report to the risk manager.

Responsibilities
  • ·Monitor payments, refunds, orders and vendor changes for anomalies
  • ·Build case files with evidence for investigators
  • ·Tune detection rules to cut false positives
  • ·Track losses and recoveries
  • ·Verify payment-detail changes through known contacts
KPIs They Own
  • ●Fraud losses as % of revenue
  • ●Alert false-positive rate
  • ●Cases routed within 1 business day
Tools & Integrations
SARA FinancePayment processor dataERPPOS data
Who Hires This Role
  • · E-commerce
  • · Retail chains
  • · Payment-heavy businesses