Reports to:Legal Ops Lead (GC Office)·Individual ContributorLegal & Compliance dept

Litigation Hold & eDiscovery Coordinator

Issues holds, tracks acknowledgements and organizes collections for counsel

The Litigation Hold & eDiscovery Coordinator sends the legal hold notices counsel approves, tracks custodian acknowledgements, suspends deletion for held data with IT, and organizes collections and production logs.

Counsel decides the scope of every hold, what is privileged and what is produced. The coordinator never releases a hold, never deletes data under hold and never talks to the other side.

How far the AI goes

Supports a licensed professional only — never gives the advice itself.

Works only at counsel's direction. Preservation duties and sanctions for lost evidence (FRCP 37(e)) turn on legal judgements that belong to the attorney of record.

This seat todayBuilt · free evaluation

This seat is built and can be switched on for your business as a free evaluation. It is not for sale and has no price yet. Ask below; a person reviews every request and replies by email. Nothing is charged.

Ask SARA about this seat · 1-855-921-2217

SARA is our AI assistant. Calls are recorded.

Request a free evaluation
Optional: updates by email

Leave this unticked and we will only reply about this request.

Optional: calls and texts from our AI assistant

Leave this unticked and we will reply by email only.

No payment, no card. We email you a confirmation of this request and a person replies.

A Day in the Life

Morning: sends reminders to custodians who have not acknowledged a new hold. Midday: confirms with IT that auto-delete is suspended for held mailboxes. Afternoon: logs a collection and updates the chain-of-custody record. Quarterly: re-issues hold reminders on open matters.

Responsibilities
  • ·Issue counsel-approved hold notices and track acknowledgements
  • ·Coordinate retention suspension with IT for held data
  • ·Log collections and maintain chain of custody
  • ·Keep production and privilege logs organized for counsel
  • ·Send periodic hold reminders and release notices counsel approves
KPIs They Own
  • ●Custodian acknowledgement within 5 business days
  • ●Held data sources with deletion suspended
  • ●Chain-of-custody gaps (target: zero)
Tools & Integrations
SARA DocsLegal hold platformeDiscovery platformIT ticketing
Who Hires This Role
  • · Companies facing litigation or investigations
  • · Regulated businesses