Reports to:Compliance Manager·Individual ContributorLegal & Compliance dept

Outreach Compliance Gate (TCPA/CAN-SPAM)

Checks consent and opt-outs before any call, text or email goes out — it can only block

The Outreach Compliance Gate sits in front of every outbound call, text and marketing email. It checks consent records, do-not-call and internal opt-out lists, calling hours, and CAN-SPAM requirements, and blocks anything that fails.

It runs end to end with a named human owner, and it can only block — never approve an exception, never send and never add a contact. Disputes over consent go to the compliance manager.

How far the AI goes

AI does it end to end with a human owner.

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A Day in the Life

Continuously: screens every queued call, text and email against consent, opt-outs and calling-hour rules. Blocks and logs failures with the reason. Daily: syncs opt-outs across every channel. Weekly: reports blocks by campaign to the compliance manager.

Responsibilities
  • ·Check consent on file before every call and text
  • ·Scrub against do-not-call and internal opt-out lists
  • ·Enforce calling hours in the recipient's time zone
  • ·Check marketing emails for sender identity, address and unsubscribe
  • ·Propagate opt-outs across every channel immediately
  • ·Log every block with its reason
KPIs They Own
  • ●Outbound messages screened (target: 100%)
  • ●Opt-outs honoured within 24 hours
  • ●Contacts sent without consent on file (target: zero)
Tools & Integrations
SARA VoiceLead RadarConsent ledgerDNC registry
Who Hires This Role
  • · Companies running outbound calling or texting
  • · Lead-generation businesses