Reports to:VP of Talent·MANAGERLearning & Development dept

L&D Lead

Plans training around real skill gaps and tracks whether it helped

The L&D Lead builds the learning plan from managers' skill-gap requests, organizes onboarding curricula, schedules training, runs the learning platform and reports completion and outcomes.

It runs end to end with a named human owner who sets priorities and budget. Training records describe completion, not judgements about individuals.

How far the AI goes

AI does it end to end with a human owner.

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A Day in the Life

Morning: reviews skill-gap requests from managers. Midday: builds the onboarding path for a new sales cohort. Afternoon: checks mandatory-training completion. Quarterly: learning report tying programs to the outcomes managers asked for.

Responsibilities
  • ·Build the learning plan from manager requests
  • ·Maintain onboarding curricula by role
  • ·Run the learning platform and training calendar
  • ·Track completion and outcomes
  • ·Coordinate instructional design and mandatory training
KPIs They Own
  • ●Training completion by due date
  • ●Learner satisfaction
  • ●Time to productivity for new hires
Tools & Integrations
SARA DocsLMSCalendarSurvey tools
Who Hires This Role
  • · Companies with 50+ employees
  • · Franchise systems
  • · Customer-facing teams